RETURNS AND EXCHANGES
There may be cases in which you may want to exchange or return a new piece of gear due a concern about fit, product expectations, or a similar reason. GO Wild Camo will accept returns of unused garments for replacement, provided that the item is returned within 60 days of the original purchase date. If a replacement product is unavailable we will contact you and work with you to determine an alternate product selection.
Returned items should be sent with the GO Wild Camo return form and a RAC (Return Authorization Code) that you may obtain from (email@example.com)
Items returned without a valid RAC and/or GO Wild Camo return form, or in damaged or unclean condition will be sent back to the customer.
By law, garments sent in for repair must be CLEAN; you must wash used garments before mailing. Dirty garments will be returned and no refund or exchange will be made. Please be sure to obtain tracking and insurance for your shipment. We recommend that you ship with UPS or FedEX.
Turnaround time for all refunds and exchanges – with shipping – is three to four (3 to 4) weeks, but may be longer during periods of high volume. For faster turnaround, please use an expedited shipping service (such as overnight or 2nd day). Orders shipped overnight and 2nd day will receive priority processing whenever possible. If priority shipping is required for return shipment, please note clearly on your return form and any additional cost will be charged to you.
In the case of returns, we will credit the original credit card for the returned item(s) upon approval of the return. The credit card will be charged for the replacement item(s) when shipped. If an item requested is not available we will contact you with alternate options.
RETURNS AND EXCHANGES
Please contact us immediately (at firstname.lastname@example.org) if you are not satisfied with your purchase.
A return authorization code (RAC) is required to return any item to GO Wild Camo. This policy applies to all exchanges and to all requests for refunds of the original purchase price.
Refunds in the form of a credit of the full purchase price (shipping excluded) will be issued using the original payment method. A refund issued to a credit card will appear on your statement within 1 to 2 billing cycles.
Returns and replacement of products are handled as follows:
HOW TO PREPARE YOUR RETURN PACKAGE: